We usually ship all purchases the next business day, at times and for certain items more time is necessary to prepare and process your order, but we still do our very best to deliver within the estimated time frame displayed for your chosen shipping option. If we foresee a delay in the delivery, we will contact you about it promptly via email. Business days are considered Mo-Fr excluding all federal holidays.
We ALWAYS offer Free Shipping for all items on our site. If you choose our Free Standard delivery, the estimated delivery time is 6 to 9 business days, The shipping service is at our sole discretion and unfortunately we cannot accept preferences or requests for a particular shipping service.
We offer different shipping upgrades on our site, these are clearly displayed during the checkout with delivery time estimates and the price for the service. please choose the option that best suits your needs. Estimated transit times for your location are displayed for each option.
Please note that delivery times are estimates and should be viewed as such. Only our Rush Delivery option is a guaranteed service and your order will be delivered within 3 business days, however, not all items qualify for this service. Please note that business days are Monday through Friday excluding federal holidays.
All Suits and Shoes must be shipped via FedEx or UPS and cannot be delivered to a PO Box. If you request a PO Box delivery for an order containing Suits or Shoes, please expect prolonged delivery times as we have to process the order via Parcel Post.
Once you order is shipped, you will receive a friendly email with your shipment info and status updated along the way.
We recommend to create an account on our site, you an always track and review your order from there.
A signature upon receipt may be required.
Shipping FAQHow fast do you ship my purchase?
Usually all orders, regardless of the shipping option you choose, are shipped within one business day, however, at times we need additional time to process your order, but we will still make sure that the order arrives within the chosen time frame.
What if my order arrives later than the delivery estimate?
As mentioned in our shipping information, estimated shipping times are just that, estimates. Unforeseen circumstances, ranging from weather problems in areas of the country to service problems with the carrier can prolong a delivery. We cannot accept responsibility for delivery delays. If you need a guaranteed shipping option, please choose Rush Delivery for your order.
I was notified that a shipping label was created, but it does not show any movement?
We create a shipping label for your order within 24 hours of your purchase to provide you with a tracking number. However, it might take additional time for your order to actually ship. This is a normal procedure and you do not need to be alarmed or contact us.
I ordered with an 'Expedited Shipping Option' and my order has not arrived, will I be reimbursed for the shipping fee?
We guarantee the delivery for our 'Rush Delivery' option within 3 business days. If you chose 'Rush Delivery' and your order does not arrive on time, we will refund the shipping charges. All other shipping options are not guaranteed options and no refunds will be issued if the order does not arrive within the estimated delivery time.