Pacific Blue and Black Silk Tie and Pocket Square

We get it! Sometimes it is necessary to return an item. Don't worry, we have you covered.

Returned items must be received in our warehouse within 30 days of purchase date, unworn with all tags attached and in new condition. Please include a copy of the packing slip when returning any items for efficient processing.

Please mail your return to:

PaulMalone.com
c/o returns
999 Stinson Way STE 303
West Palm Beach, FL 33411

Please note that you are responsible for the shipping charges of the return. For easy processing, please include a copy of your packing slip.

A refund will be issued for your return within 5 business days upon receipt.

Return FAQ's

How long can I return my purchase?
We accept returns within 30 days of the purchase date.

What happens if I return my purchase late?
If you return an item beyond the 30 day return window but before 45 days from  the purchase date have passed, we will issue store credit for your order value (less shipping). The store credit will be issued in form of a code that will be send to the email address used to place the order. We will not accept any returns after 45 days from order date.

Can I exchange my item to a different color or size?
We do not exchange items at this time, but you can return your order for a refund and re-order in the desired size or color.

I ordered a suit and the Jacket fits great, but the pants are too wide/tight, can I just exchange this part of my item?
Unless you purchased suit separates (Jacket and Pants sold individually), we cannot exchange individual parts of an item. Most suits need minor alterations for the perfect fit, such as width or length adjustments. All suit pants allow for alterations of the width and a seamstress can help you achieve the perfect fit.

I unwrapped my item or tried it on, now it is not in its original packaging, can I still return it?
Yes, you can still return it, please mail all items including the packaging back to us. If it was tried on or simply unwrapped, we will issue a full refund. However, we do not accept returns that upon inspection found to be worn or used. In this case we will not issue a refund. You may request the item to be sent back to you at your expense.

Are the return shipping charges covered?
No, return shipping charges are the buyers responsibility. However, in the rare instance that we shipped an incorrect item or your order arrived faulty, we will arrange a free return shipment for you.

Are shipping charges refundable?
No, shipping charges are non-refundable. However, in the rare instance that we shipped an incorrect item or your order arrived faulty and you decide to return it, we will arrange a free return shipment for you and refund the shipping charges.

Declined Packages/ Return to Sender
Please note that we will charge a 30% restocking fee for all declined shipments or shipments that are returned to sender for an incorrect address or unclaimed package.

Return of Price Specials or Buy x Get x free orders
If your order contains buy x get x free items, a partial return voids the special or sale. The first item(s) returned is considered the free item and no refund will be issued for such item, additional items returned will be refunded according to price paid. For on-sale items that require a minimum order, returns are accepted but the sale is voided if the order total falls below the order minimum for the sale, all remaining items in the order are priced as full retail price and  the price difference will be refunded.

We usually ship all purchases the next business day, at times and for certain items more time is necessary to prepare and process your order, but we still do our very best to deliver within the estimated time frame displayed for your chosen shipping option. If we foresee a delay in the delivery, we will contact you about it promptly via email. Business days are considered Mo-Fr excluding all federal holidays.

We ALWAYS offer Free Shipping for all items on our site. If you choose our Free Standard delivery, the estimated delivery time is 6 to 9 business days, The shipping service is at our sole discretion and unfortunately we cannot accept preferences or requests for a particular shipping service.

We offer different shipping upgrades on our site, these are clearly displayed during the checkout with delivery time estimates and the price for the service. please choose the option that best suits your needs. Estimated transit times for your location are displayed for each option.

Please note that delivery times are estimates and should be viewed as such. Only our Rush Delivery option is a guaranteed service and your order will be delivered within 3 business days, however, not all items qualify for this service. Please note that business days are Monday through Friday excluding federal holidays. 

All Suits and Shoes must be shipped via FedEx or UPS and cannot be delivered to a PO Box. If you request a PO Box delivery for an order containing Suits or Shoes, please expect prolonged delivery times as we have to process the order via Parcel Post.

Once you order is shipped, you will receive a friendly email with your shipment info and status updated along the way. 

We recommend to create an account on our site, you an always track and review your order from there.

A signature upon receipt may be required.

Shipping FAQ

How fast do you ship my purchase?

Usually all orders, regardless of the shipping option you choose, are shipped within one business day, however, at times we need additional time to process your order, but we will still make sure that the order arrives within the chosen time frame.

What if my order arrives later than the delivery estimate?

As mentioned in our shipping information, estimated shipping times are just that, estimates. Unforeseen circumstances, ranging from weather problems in areas of the country to service problems with the carrier can prolong a delivery. We cannot accept responsibility for delivery delays. If you need a guaranteed shipping option, please choose Rush Delivery for your order.

I was notified that a shipping label was created, but it does not show any movement?

We create a shipping label for your order within 24 hours of your purchase to provide you with a tracking number. However, it might take additional time for your order to actually ship. This is a normal procedure and you do not need to be alarmed or contact us.

I ordered with an 'Expedited Shipping Option' and my order has not arrived, will I be reimbursed for the shipping fee?

We guarantee the delivery for our 'Rush Delivery' option within 3 business days. If you chose 'Rush Delivery' and your order does not arrive on time, we will refund the shipping charges. All other shipping options are not guaranteed options and no refunds will be issued if the order does not arrive within the estimated delivery time.

Worry Free Shopping !

Always Free Shipping in the US

Hassle Free Returns within 30 days

Quality Guaranteed